PRICING POLICY

Please read it through and comply with the followings.

 

Data Recovery and Backup device costs

  • Data Recovery cost will be charged only when the data recovery is finished successfully.
  • Please refer to the links below for the cost of recovery and backup devices – backup device is for storing the recovered data.

               Data recovery costs – https://datacube-recovery.com/recovery-costs

               Backup device costs – https://datacube-recovery.com/drive-costs

  • When data recovery went unsuccessful,
    – There will be no further charges if the customer agreed to scrap the original drive(s) at DataCube.
    – $50 will be charged to the customer as the return shipping process cost if the customer wanted to receive original drive(s) back.

  • Additional cost may be charged for special situations which may happen rarely, and DataCube will inform customers in advance for agreement when this occurred.

Backup device selection

  • Without special request from customers, the backup device model will be selected base on the size of recovered data.
  • Please do not send your own backup device to avoid probable transportation damages and inbound/outbound taxes.

Cancelation Charge

  • There will be no cancelation charges before starting recovery works. However, the original device will be returned to customer by COD (Cash On Delivery) in this case.
  • If it’s canceled after starting recovery works, 50% the recovery cost to be charged for cancelation and the original device will be returned by cash on delivery.

 

This policy is subject to be updated by DataCube without pre-notice.

Date of update: 10/7/2024

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