Testimonial

Your warm encouragement is a great reward to us.

Thank you so much for the quick response and handling

Author
hyang
Date
2023-02-13 21:36
Views
47
I was so shocked and panicked when my external hard drive suddenly stopped being recognized by my computer since it was my first time using one.

I contacted Seagate, and they got back to me immediately.
They were incredibly kind and explained the recovery process in detail, providing quick responses that made everything go smoothly.
I hadn’t backed up the files on the hard drive, so I was extremely worried, but DataCube notified me via text as soon as they received the package and recovered all the files incredibly quickly!
I was overjoyed when I saw their message. 😊

Not only that, but they promptly shipped the recovered data back to me and kindly explained how to properly use the external hard drive. I’m beyond satisfied with their service.
When I looked up external hard drive recovery online, I read that it can take several weeks, but apart from the delay caused by my late shipping, the entire process was completed in less than a week!
Thank you so much, Seagate DataCube! You’re the best! 😊
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